Sales Administrator
LOCATION:
Townsville - Truck Centre, Queensland
Join our successful Townsville Truck Centre branch as our full time Sales Administrator, working closely with our dynamic sales team to deliver exceptional customer outcomes throughout our region.
What we can offer:
- An attractive remuneration package and staff discounts
- Access to our employee wellbeing service!
- Career opportunities through ongoing development opportunities
- A rewarding and stable career with an Australian owned business
- A spot in a genuinely, caring team who build up one another for success!
What we are looking for:
- Sound computer literacy skills in Microsoft Office Suite with an ability to learn other software applications
- High level customer service skills with the ability to build rapport and trust
- High level of attention to detail
- Strong organisation and time management skills
- A can-do attitude with a passion for agriculture
- Willingness to reflect our Mission, Vision and Values at all times
Responsibilities:
Key responsibilities include, but are not limited to:
- Provide administrative support to the sales team, coordinating the end-to-end sales process from vehicle order through to customer delivery, including the preparation of quotations, correspondence, reports and sales documentation.
- Maintain accurate records of vehicle orders, customer information, inventory, delivery schedules and supporting documentation, ensuring all reporting, manufacturer requirements and compliance obligations are completed accurately and within required timeframes.
- Coordinate vehicle deliveries, registrations, transfers, accessory fitment and pre-delivery activities, ensuring vehicles are customer-ready and delivered in accordance with customer expectations and legislative requirements.
- Maintain warranty claims registers, co-op claims, recall registers, manufacturer bulletins and other departmental records to support operational efficiency and compliance.
- Support sales and marketing initiatives through the coordination of events, product launches, field days, promotional activities, content capture and the maintenance of customer and prospect databases.
- Deliver a high standard of customer service by responding to enquiries, communicating order updates and building positive relationships with customers, suppliers, manufacturers, government agencies and internal stakeholders.
- Liaise effectively with Sales, Service, Parts, Finance and Administration teams to support departmental objectives and deliver a seamless customer experience.
- Represent Honeycombes professionally and positively, upholding its Mission, Vision and Values.
- Follow all policies, procedures and workplace standards with honesty, professionalism and attention to detail.
- Maintain respect for colleagues, customers and stakeholders, contributing to a safe, inclusive and supportive environment.
- Care for company and customer assets, including stock, tools, machinery and equipment.
- Be proactive, adaptable and solution-focused, completing tasks and embracing opportunities for improvement.
- Perform additional duties, training or responsibilities as reasonably directed.
Ready to take the next step and join a team that genuinely care about you? Apply now via SEEK.
Should you require any additional information or have any questions, please contact the HR team on (07) 4789 8738 or hr@honeycombes.com.au.
Honeycombes Sales and Service value diversity and inclusion. We encourage all suitable applicants to apply for our role.
