A big shout out to Cameron in Spare Parts. We were stranded in Gumlu on Saturday morning, 600km from home, just before midday, closing time. Although the required spare was not available in store Cameron went the extra yards and phoned around locating the required part for us in Townsville. His initiative resulted in us getting home that night, rather than being stranded until Monday. Much appreciated and worthy of commendation.
Honeycombes Service Manager is the best I have come across. There was an issue but when the girls at the desk told him what was going on he fixed the problem. He said look after the customer and get him back on the road and worry about who is paying later.
Brian the mechanic has repaired a HUGE reoccurring problem with my IVECO Daily. Fantastic mechanic Brian 👍👍👍 Other Staff there helpful and friendly as well.
Was looking at a MS500i, found them down the south coast at an extremely competitive price. Approached an unnamed dealer in Cairns for a price match just to get laughed at, then went to Honeycombes they couldn't perfectly match it but got close, excellent service from Damien on the purchase of my new saw, PPE and sharpening kit! Best shopping experience I've had in years! Strongly recommend! They'll be my first stop for everything!
Was recommended to Innisfail Honeycombes by a friend - HANDS DOWN the BEST customer service I've ever experienced anywhere by the Salesman Dave. He was so thorough in explaining how to use my purchased item that I was able to go home and use it straight away. I will definitely be shopping there again!