Honeycombes Sales and Service
Honeycombes Sales and Service holds a unique market position in North Queensland, as fully authorised dealers selling and supporting many leading brands, including: John Deere, JCB, Mazda, Holden, Hino, IVECO, Hyundai (Construction Equipment), Ammann, Sandvik, STIHL and Atlas Copco.
Established in 1913, Honeycombes Sales and Service is one of North Queensland’s largest and longest serving private companies with branches in Ayr, Townsville, Ingham, Innisfail, Cairns and Tolga. Founded by the Honeycombe family, the company has changed hands and is now jointly owned by Peter Carcary and John McMillan.
Honeycombes Sales and Service supplies and supports equipment and vehicles across a number of industry sectors including: Agricultural, Construction, Civil, Automotive, Heavy Vehicles, Mining, Residential and Commercial Lawncare. We also offer competitive finance and insurance.
Every branch of Honeycombes Sales and Service is a full service facility with its own parts and service operations employing fully qualified technicians and personnel dedicated to ensuring your vehicles and equipment are operating in top condition.
Honeycombes Sales and Services has been servicing North Queensland for just over a century now, making it a trusted household name throughout the region, especially given its grassroots beginning in the area.
Always evolving to meet the needs of the region, the Honeycombes Sales and Service story began with one small grocery store and one family’s vision. Over the years, this dynamic business has transitioned from groceries to tractors and, ultimately, into the large multi-franchise operation it is today.
One thing hasn’t changed, though. And that’s the strong commitment to customer service. Ongoing staff training, with a focus on excellence, ensures that all 140+ staff are knowledgeable, courteous and here to help.
Honeycombes Sales and Service is proud to have been awarded the 2006, 2007, and 2008 Agribusiness Award at the Premier of Queensland’s Annual Export Awards. We’ve also been awarded the 2013 Host Employer Excellence Award for Skills, Development and Training (from Skill360 Australia) and the 2014 Construction Dealer of the Year (from JCB Construction Equipment Australia).
A big shout out to Cameron in Spare Parts. We were stranded in Gumlu on Saturday morning, 600km from home, just before midday, closing time. Although the required spare was not available in store Cameron went the extra yards and phoned around locating the required part for us in Townsville. His initiative resulted in us getting home that night, rather than being stranded until Monday. Much appreciated and worthy of commendation.
Honeycombes Service Manager is the best I have come across. There was an issue but when the girls at the desk told him what was going on he fixed the problem. He said look after the customer and get him back on the road and worry about who is paying later.
Brian the mechanic has repaired a HUGE reoccurring problem with my IVECO Daily. Fantastic mechanic Brian 👍👍👍 Other Staff there helpful and friendly as well.
Was looking at a MS500i, found them down the south coast at an extremely competitive price. Approached an unnamed dealer in Cairns for a price match just to get laughed at, then went to Honeycombes they couldn't perfectly match it but got close, excellent service from Damien on the purchase of my new saw, PPE and sharpening kit! Best shopping experience I've had in years! Strongly recommend! They'll be my first stop for everything!
Was recommended to Innisfail Honeycombes by a friend - HANDS DOWN the BEST customer service I've ever experienced anywhere by the Salesman Dave. He was so thorough in explaining how to use my purchased item that I was able to go home and use it straight away. I will definitely be shopping there again!